JH Infrared Heater — User Manual | 13 & 14 Series Basic Models

1. Overview

This user manual applies to JH Infrared Heater 13 Series (13A/13B) and 14 Series (14A/14B) series. These far-infrared radiant heaters use advanced aluminum panels with a special coating to deliver efficient, comfortable, and clean heating. Please read all instructions carefully before installation and use.

2. Key Features

🔥

Comfortable Heating

No wind, no light, no odor. Indoor air stays clean without floating dust.

⚡

Energy-Saving

High heat generation with excellent distribution. Uses less energy than traditional heating methods.

🛡️

Reliable & Stable

Indoor temperature can be freely adjusted, not limited by heating season.

💚

Health Benefits

Infrared radiant heat promotes microcirculation, adjusts the nervous system, and boosts metabolism.

3. Working Conditions

Ambient Temperature

−30 °C ~ +40 °C

Rated Voltage

220–240 V~

Rated Frequency

50 Hz / 60 Hz

Relative Humidity

< 95 %

4. Electrical Specifications

13 Series

Model No.	Power (W)	Rated Current (A)	Voltage (V)	Cable length (mm)
JH-NR10-13A/B	1000	4.3	220–240	2000
JH-NR18-13A/B	1800	7.8	220–240	2000
JH-NR24-13A/B	2400	10.4	220–240	2000
JH-NR32-13A/B	3200	13.9	220–240	500
JH-NR40-13A	4000	5.8	380–415	500

14 Series

Model No.	Power (W)	Rated Current (A)	Voltage (V)	Cable length (mm)
JH-NR10-14A/B	1000	4.3	220–240	2000
JH-NR18-14A/B	1800	7.8	220–240	2000
JH-NR24-14A/B	2400	10.4	220–240	2000
JH-NR32-14A/B	3200	13.9	220–240	500
JH-NR40-14A	4000	5.8	380–415	500

5. Installation Requirements

✔Installation must be carried out by trained personnel.

✔Supply voltage fluctuation should be within ±10%. Correct before installation if not.

✔Refuse installation if there are serious security risks in the electrical environment.

✔Electricity lines must be equipped with earth leakage protection devices and a master switch.

✔Ground wire must connect to the building grounding device — not to gas pipe, water pipe, lightning rod, or telephone ground wire.

6. Installation Dimensions

Dimension A refers to the heater body length. Dimension B refers to the minimum span of expansion screws. Dimension C refers to the side/end installation clearance or controller-side dimension shown in the installation drawing.

13 Series Installation Dimensions

Model No.	Dimension A	Dimension B	Dimension C
JH-NR10-13A/B	600mm	200mm	95mm
JH-NR18-13A/B	1000mm	700mm	95mm
JH-NR24-13A/B	1500mm	1200mm	95mm
JH-NR32-13A/B	2000mm	1700mm	95mm
JH-NR40-13A	2000mm	1700mm	/

14 Series Installation Dimensions

Model No.	Dimension A	Dimension B	Dimension C
JH-NR10-14A/B	600mm	200mm	95mm
JH-NR18-14A/B	1000mm	700mm	95mm
JH-NR24-14A/B	1500mm	1200mm	95mm
JH-NR32-14A/B	2000mm	1700mm	95mm
JH-NR40-14A	2000mm	1700mm	/

7. Installation Steps

1

Unpack

Remove packing from both ends of the heater.

2

Connect Brackets

Connect adjusting bracket to sliding bracket.

3

Mount Sliding Bracket & Heater

Install the sliding bracket and heater as indicated by the arrows.

4

Fix to Wall

Fix the adjusting bracket to the wall using expansion screws.

5

Secure Both Brackets

Install both adjusting brackets and tighten the butterfly hand screws firmly.

8. Installation Diagram

The heater can be installed on the wall or ceiling. Ensure the installation angle is adjusted correctly for optimal heating coverage.

9. Wiring Diagram

⚡ Important: All wiring must be performed by a qualified electrician. Ensure power is disconnected before wiring.

Wiring Notes

✔Use copper wire only. Aluminum wire is not allowed.

✔Wire cross-sectional area must meet local electrical code requirements.

✔Ensure all connections are tight to prevent overheating.

✔The heater must be properly grounded. Never skip the ground wire.

10. Remote Controller

①

ON/OFF

Press the ON/OFF button to turn the heater on or off.

②

Clock Setting

Press Clock → use ▲/▼ to adjust hours → press Clock → adjust minutes → press Clock → adjust seconds → press Clock to confirm.

③

Heat Level

Press the Level button while the heater is on to adjust the power level (4 levels: 25% / 50% / 75% / 100%).

④

Fast Heat

Press Fast Heat button to run the heater at full power for rapid heating.

⑤

Timer ON

Press Timer ON → set hours with ▲/▼ → press Timer ON → set minutes → press Timer ON to confirm.

⑥

Timer OFF

Press Timer OFF → set hours with ▲/▼ → press Timer OFF → set minutes → press Timer OFF to confirm.

11. LED Indicators

The heater is equipped with LED indicator lights to show the current power level.

Level 1 — 25%

Low power, energy-saving mode

Level 2 — 50%

Medium-low power

Level 3 — 75%

Medium-high power

Level 4 — 100%

Full power, fast heating

12. Timer Function

The timer function allows you to set automatic ON and OFF times. This is useful for pre-heating a room before occupancy or automatically turning off the heater at night.

⏰ Timer Notes

Timer settings are lost during power outages. Reset after power is restored.
The timer uses a 24-hour clock format.
Both Timer ON and Timer OFF can be set simultaneously for daily scheduling.

13. Inspection

Perform the following inspection after installation and before each use to ensure safe operation.

Inspection Item	Method	Standard
Grounding continuity	Use multimeter to test resistance between ground terminal and heater body	Resistance < 0.1 Ω
Insulation resistance	Use 500V megohmmeter to test live-to-ground resistance	Resistance ≥ 2 MΩ
Power consumption	Measure with power meter at rated voltage	Within ±10% of rated power
Surface temperature	Measure with infrared thermometer after 30 min operation	Within specified range, no overheating

14. Commissioning Checklist

☐Do not connect power until installation is complete.

☐Verify all wire connections are correct and firm.

☐Remove all scattered objects from around the heater body.

☐Connect power and confirm the heater operates correctly.

☐Installation is stable — equipment does not shake or shift.

☐Heat insulation is adequate — no objects too close to equipment.

☐Power voltage matches the nameplate voltage.

☐Electrical ground is connected safely.

☐Test remote controller functions (ON/OFF, Level, Timer).

☐Verify LED indicators correspond to power levels.

15. Safety Precautions

⚠️ WARNING

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless supervised by a responsible person.
Children should be supervised to ensure they do not play with the appliance.
Do not cover the heater — overheating hazard.
If the supply cord is damaged, it must be replaced by the manufacturer or qualified service agent.
The heater must not be located immediately below a socket outlet.
Do not share the same socket with other appliances to avoid current overload.
Pull the plug when powering off. Do not pull wires by hand.
Stop power immediately if heater fails or wires are damaged. Do not repair yourself — contact authorized service.
The heater must be installed at least 2.2 m above ground level.
Keep ≥ 150 mm clearance behind the heater; ≥ 1000 mm in front; ≥ 200 mm on each side.
Cut off power and allow surface to cool before cleaning. Do not flush with water.
Do not install in areas with flammable, explosive materials or risk of electric shock.
Do not insert metal or foreign objects into the heater.
Panel surface temperature can exceed 50 °C to 386 °C — do not touch.
Do not splash water onto the heater.

16. Packing List

📦 Heater Body× 1
📡 Remote Controller× 1
🔧 Adjusting Bracket1 set
🔩 Fasteners1 set
🔧 Sliding Bracket1 set
📄 User Manual× 1

17. Specifications

13 Series / 13A & 13B Series

Model No.	Dimension (mm)	Package Size (mm)	Net Weight (kg)	Gross Weight (kg)
JH-NR10-13A	600×189×67	695×250×145	3.7	4.8
JH-NR18-13A	1000×189×67	1095×250×145	6.2	7.4
JH-NR24-13A	1500×189×67	1595×250×145	8.8	10.6
JH-NR32-13A	2000×189×67	2095×250×145	11.4	13.4
JH-NR40-13A	2000×189×67	2095×250×145	11.4	13.4
JH-NR10-13B	695×189×67	790×250×145	4.3	5.4
JH-NR18-13B	1095×189×67	1190×250×145	6.8	8.0
JH-NR24-13B	1595×189×67	1690×250×145	9.4	11.2
JH-NR32-13B	2095×189×67	2190×250×145	12.2	14.2

14 Series / 14A & 14B Series

Model No.	Dimension (mm)	Package Size (mm)	Net Weight (kg)	Gross Weight (kg)
JH-NR10-14A	600×215×70	695×275×140	3.6	4.8
JH-NR18-14A	1000×215×70	1095×275×140	6.1	7.5
JH-NR24-14A	1500×215×70	1595×275×140	8.8	10.8
JH-NR32-14A	2000×215×70	2095×275×140	11.6	13.8
JH-NR40-14A	2000×215×70	2095×275×140	11.6	13.8
JH-NR10-14B	695×215×70	790×275×140	4.3	5.5
JH-NR18-14B	1095×215×70	1190×275×140	6.8	8.2
JH-NR24-14B	1595×215×70	1690×275×140	9.5	11.5
JH-NR32-14B	2095×215×70	2190×275×140	12.3	14.5

18. Attention

Due to thermal expansion and contraction, the heater may produce slight noise when turning on or off. This is a normal phenomenon and does not affect performance or safety. If abnormal noise occurs during operation, please cut off power immediately and contact authorized service.

⚠️ Important

Do not use the heater in wet or humid environments (e.g., directly in bathrooms) unless specifically rated for such use.
Regularly check the power cord for damage. Replace if any damage is found.
Do not attempt to repair the heater yourself. Contact qualified service personnel only.
Keep this manual for future reference and pass it on to subsequent users.

JH 13 & 14 Series Basic Models Infrared Heater User Manual