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JH 23W Series Infrared Heater User Manual

Important Safety Notice
⚠️ IMPORTANT SAFETY INSTRUCTIONS
  • Read all instructions carefully before installing or using this heater.
  • Installation must be performed by qualified personnel only.
  • Do not cover the heater — risk of overheating and fire.
  • The heater must be installed at least 2.2 m above ground level.
  • The heating surface becomes extremely hot during operation — do not touch.
  • The heater must not be located immediately below a socket outlet.
  • Keep flammable and combustible materials at a safe distance.
  • If the supply cord is damaged, it must be replaced by the manufacturer or qualified persons.
  • Do not use the same socket together with other appliances.
  • Cut off power and wait until the surface cools before cleaning. Water flushing is prohibited.
  • Do not insert any metal or foreign objects into the heater.
  • Do not install in areas with flammable, explosive, or shock-prone conditions.

This appliance is not intended for use by persons (including children) with reduced physical sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction. Children should be supervised to ensure they do not play with the appliance.

1. Product Overview

Thank you for choosing the JH 23W Series Infrared Heater. Far-infrared radiant heaters are produced using a unique design and manufacturing technique. Using a specially coated aluminum panel, the heat generated by the heating element is transferred radiantly to people and objects with maximum efficiency. The heat radiated from the panel surface is absorbed by people, walls, floors, and furniture, like sunshine.

Infrared heating does not cause air movement, keeping the air cleaner as dust and particles are not disturbed and circulated. Traditional convection heating relies on air movement to distribute heat. The air remains less humid, giving a sense of fresh, comfortable warmth — similar to the warmth felt from the sun.

2. Performance Features
🌟

Comfortable

No wind, light or odor during operation. Indoor air stays clean without floating dust.

Energy-Saving

High heat generation with excellent heat distribution. Uses less energy than traditional heating methods.

🛡️

Reliable

Indoor temperature can be freely adjusted, without the limitation of heating season.

💚

Physical Therapy

Heat radiant changes body microcirculation, clears barriers, adjusts nervous system, and promotes metabolism. Very good for health.

3. Working Conditions
Ambient Temperature
−30 °C ~ +40 °C
Rated Voltage
220–240 V~
Rated Frequency
50 Hz / 60 Hz
Relative Humidity
< 95 %
4. Electrical Specifications
Model No. Power (W) Rated Current (A) Voltage (V) Cable Length (m)
JH-NR10-23W16004.3220–2401.8
JH-NR18-23W18007.8220–2401.8
JH-NR24-23W240010.4220–2401.8
JH-NR32-23W320013.9220–2401.0
5. Installation Requirements
  • Installation must be carried out by trained and qualified personnel.
  • Supply voltage fluctuation should be within ±10%. Correct before installation if not.
  • Refuse installation if there are serious security risks in the electrical environment.
  • Electrical lines must be equipped with earth leakage protection devices and a master switch.
  • Ground wire must be connected to the building grounding device — not to gas pipe, water pipe, lightning rod, or telephone ground wire.
  • 6. Installation Instruction
    Installation Dimensions
    Model No. Dimension A (mm) Dimension B (mm)
    JH-NR10-23W693300
    JH-NR18-23W1093500
    JH-NR24-23W1593750
    JH-NR32-23W20931000
    Installation Steps
    1

    Connect Brackets

    Connect adjusting bracket to sliding bracket.

    Step 1
    2

    Mount Sliding Bracket & Heater

    Install the sliding bracket and heater as indicated by the arrows.

    Step 2
    3

    Fix to Wall

    Fix the adjusting bracket to the wall using expansion screws.

    Step 3
    4

    Secure Both Brackets

    Install both adjusting brackets and tighten the butterfly hand screws firmly.

    Step 4
    7. Installation Diagram

    The heater can be installed on the wall or ceiling. Ensure the installation angle is adjusted correctly for optimal heating coverage.

    Wall Installation
    Ceiling Installation
    8. Electrical Schematic
    Important: All wiring must be performed by a qualified electrician. Ensure power is disconnected before wiring.
    Electrical Schematic
    9. Display Interface

    The heater is equipped with a digital display showing the current operating status, power level, Wi-Fi connection status, and countdown timer settings.

    Display Interface
    10. Manual for Remote Controller
    Remote Control
    1

    ON/OFF Button

    Press ON/OFF button to turn the heater on or off.

    2

    Fast Hot Button

    Press the Fast Hot button to run the heater at maximum power for 20 minutes, then it returns to the set power gear.

    3

    Wi-Fi Button

    Press and hold the Wi-Fi button for at least 3 seconds to enable pairing mode. Then use the Tuya Smart App to connect the heater to the network. (See Chapter 11 for details)

    4

    Gear Button

    Use the Gear button to adjust the power level when the heater is on.

    5

    Up / Down Buttons

    Use Up or Down buttons to adjust the heater power level and to set the countdown hours.

    6

    Countdown Button

    When heater is OFF: set N-hour countdown to auto-turn-on. When heater is ON: set N-hour countdown to auto-turn-off. Range: 0–24 hours.

    11. Connect to Network
    1. Download Tuya Smart App

    Download Tuya Smart App from your phone's app store (Google Play / App Store / AppGallery) or from https://smartapp.tuya.com/tuyasmart. You may also scan the QR code on the product packaging.

    2. Register / Log In

    Register a new account or log in with your existing account.

    3. Add Device

    Enable Bluetooth on your phone. Ensure Wi-Fi can connect to the Internet (heater supports 2.4G Wi-Fi only). Press and hold the Wi-Fi button on the remote for at least 3 seconds — the heater enters pairing mode.

    Open the Tuya Smart App, select Add Device. The heater in pairing mode will be discovered automatically. Click Add, select the Wi-Fi network, enter the password, and click Next. Wait for the connection and press DONE when complete.

    Note

    The App interface may change due to version updates, but the device-adding process remains largely the same.

    12. Inspection Items After Installation
    Items to be Checked Consequence of Improper Installation
    Is the installation stable?The equipment may fall off or shake.
    Is heat insulation adequate?May damage objects close to the equipment.
    Does power voltage match the product nameplate?Equipment failure.
    Is the wire connection correct?Equipment failure.
    Is the earth ground connected safely?There is electricity leakage risk.
    13. Attention

    Due to thermal expansion and contraction, the heater may make a slight noise when turning on or off. This is a normal phenomenon and will not negatively affect operation or performance.

    14. Inspection Items for Commissioning
  • Do not connect power until installation is complete.
  • All wire connections must be correct and firm.
  • All scattered objects must be removed from the radiant heater body.
  • Connect power and check that the heater operates correctly.
  • 15. Packing List
    16. Specifications
    Model No. Dimension (mm) Package Size (mm) Net Weight (kg) Gross Weight (kg)
    JH-NR10-23W693 × 151 × 52760 × 215 × 1403.44.2
    JH-NR18-23W1093 × 151 × 521160 × 215 × 1405.36.4
    JH-NR24-23W1593 × 151 × 521660 × 215 × 1407.69.5
    JH-NR32-23W2093 × 151 × 522160 × 215 × 1409.912.5